open letter about COVID-19 Stands With You Through COVID-19

Editor’s Note: The emergency storage and enterprise plan offers have expired.

Just a few weeks ago the new reality brought on by COVID-19 was unfathomable. Alas, here we are living through a global pandemic, together. “Together” is the key word.

Now more than ever it’s time to support one another.

Like most of you, our top priority at is the health and safety of our families and our team. As of last week, we have transitioned all of to mandatory work from home so that we can keep our employees safe and our company running smoothly.

Our 130 employees around the world have planned for emergencies of all stripes, and, rest assured, we will continue delivering a top quality service that your business can depend on. We’re here to support you. was really built for this moment. For the past 5 years we have enabled teams to work together seamlessly from across the hall or across the globe. Like many businesses that have been trying to lend a hand during this time of crisis, we too want to do our part. As a product that enables distributed work, we know we’re in a position to help.

Now through the end of March, 2020, we are offering 2TB of free extra storage capacity for the next 90 days. If you could use that additional storage to accommodate work from home workflows, please email to get it setup on your account.

We are also here to support educational institutions, non-profits, and healthcare organizations that have been impacted. If you run one of these businesses, we will offer a free Enterprise plan for 90 days. Please email

We know many of you are facing challenges as productions postpone their shoot schedules and/or you’re figuring out how to shift post-production operations to a distributed team.

To offer as much support as we can, we will be launching a new “Workflow From Home” series on YouTube, hosted by Michael Cioni, with the first episode launching Monday, March 23rd. We’ll walk through everything you need to keep post-production humming as smoothly as possible. Subscribe to our YouTube channel to get notified when it’s released.

We are living through an unprecedented moment in history, and our policy on COVID-19 comes down to this: we’re here to help. If you have extenuating circumstances related to COVID-19, and you believe can help in any way, please reach out to

The next several weeks are going to be strange, but they don’t have to be all bad. First let’s prioritize health; then let’s rise to the challenge of becoming an industry that uses ingenuity to thrive in this time of crisis. As always, if you have any questions or concerns, please let us know.

Stay safe.

Emery Wells

Emery Wells

Emery Wells is the Co-Founder & VP, Digital Products,